Privacy Policy

Introduction

This Privacy Policy describes how Sylva collects, uses, and protects information when you visit and use our educational informational portal. We are committed to protecting your privacy and handling your data in an open and transparent manner.

Information We Collect

Automatically Collected Information

When you visit our website, certain information may be automatically collected, including:

• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• IP address (anonymized)

Information You Provide

If you choose to contact us through our contact form, you may provide:

• Name
• Email address
• Message content

How We Use Information

We use collected information for the following purposes:

• To provide and maintain our educational content portal
• To improve website functionality and user experience
• To respond to inquiries and communicate with users
• To analyze website usage patterns
• To comply with legal obligations

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. You can control cookie preferences through our cookie consent banner and your browser settings.

For more detailed information about our cookie practices, please see our Cookie Policy.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

• With service providers who assist in website operations
• When required by law or to protect legal rights
• With your explicit consent

Data Security

We implement appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate information
• The right to request deletion of your information
• The right to object to processing
• The right to data portability
• The right to withdraw consent

To exercise these rights, please contact us using the information provided below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our website is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically for any changes.

Contact Information

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

Sylva
890 Rue Saint-Jacques
Montréal, QC H3C 1G7
Canada
Email: hello@sylva.com
Phone: +1 514 683 9274

Consent

By using our website, you consent to this Privacy Policy and agree to its terms.